Returns & Exchanges
At ZLINE Dealers, we strive to ensure your kitchen and bath upgrades meet the highest standards of excellence. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund, subject to our standard restocking fees.
Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Shipment
Ensure the product is in its original, uninstalled condition and securely packed in the original manufacturer packaging with all manuals and hardware.
Ship the Product
Affix the provided shipping label or use a trackable carrier to send the item back to our designated warehouse facility.
Inspection and Refund
Once our technicians inspect the unit for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing